Knowledge Center
Back to the App
Knowledge Center
Back to the App
Getting Started
Getting started with IS-FOX
Training Management
OverviewWhat are default learning plans?Set up a learning plan or trainingCourse galleryEnroll employees into trainings or learning plansTraining completion remindersCompletion tracking and certificatesCompletion overview dashboard
Employee Management
Add Employees to IS-FOXRemove or edit employees
Subscription Management
Free trialLicense managementModify your subscription: Adjust license quantity and plans
Learning area
How do I access my courses?How do I log in to the learning area?How do the courses work?
Support and contact
Support and contact

How do the courses work?

What happens if you pass, fail or do not complete courses

In the learning area, you can see all the courses you have been enrolled in. Click on ‘My courses’ to see an overview of all your courses. There you can see which courses you have already completed, and which are still pending. Click on a course to go to the course overview. There, click on ‘Start course’ to start the course in the language of your choice.

I've passed my course, and now what?

Congratulations, well done! 🎉 Your completion is automatically recorded in the background. The person responsible for training in your company who has enrolled you in the course will see that you have successfully completed it. You can now create your course certificate within the course. To do this, click on ‘Create certificate’ → ‘Your course certificate’ → ‘ View certificate’. Your certificate (PDF) will then be downloaded. If you see other courses under ‘My courses’, you can tackle them next.

What happens if I don't pass the course?

You have an unlimited number of attempts to complete the course. So don't worry if you don't succeed the first time. We do not keep track of failed attempts; you will be shown in the system with the status ‘Course started’ until you have successfully completed the course. Our courses are not designed to trip you up, but to train you in important topics relating to Cyber Security, Data Protection, Compliance and Occupational Safety. So, if you study the content carefully, you shouldn't have any problems with the final test.

What happens if I don't complete the course?

You will receive reminder e-mails at regular intervals reminding you to complete the course. To avoid this, it is best to attend the course as soon as possible and complete it. We're sure you'll learn something new, even if it's not your first training on the respective topic.

I don't see any courses in the learning area, what should I do?

In this case, the person who manages the training courses in your company has unenrolled you from a course. So please reach out directly to your internal contact person to solve the problem.

Was this article helpful?

English
Powered by Product Fruits